Light That Feels Like Home
Every Valelura piece is designed to make a room feel calm, warm, and lived in.
Made To Last
Quality materials and careful finishing, so your light looks just as good years from now.
Frequently Asked Questions
What makes Valelura different?
What makes Valelura different?
Valelura focuses on thoughtful design, quality materials, and timeless aesthetics. Every piece is selected and refined to feel intentional, durable, and at home in real living spaces.
Where are your designs created?
Where are your designs created?
Our designs are developed with a global design perspective, drawing inspiration from modern and classic interiors. Each piece is carefully produced and quality-checked to meet our standards before shipping.
Can I trust the quality of your products?
Can I trust the quality of your products?
Yes. Every Valelura piece is inspected before it leaves our hands, securely packaged, and shipped with tracking, so you can shop with confidence from start to finish.
Do you offer free shipping?
Do you offer free shipping?
Yes, we ship free on all orders, with no minimum purchase required.
How long does shipping take?
How long does shipping take?
Orders are typically processed within 1–2 business days and transit times are estimated at 6–8 business days after dispatch, for a total of 7–10 business days.
Will I receive tracking information for my order?
Will I receive tracking information for my order?
Yes, once your order ships, tracking details are emailed so you can follow delivery progress. You can also track anytime on our Order Tracking Page.
What is your return policy timeframe?
What is your return policy timeframe?
You can return items within 30 days from when your order arrives for an easy return. See our full Refund Policy.
Do I pay a restocking fee?
Do I pay a restocking fee?
There are no restocking fees as long as the item is unused and returned in its original packaging.
What if my item is damaged or defective?
What if my item is damaged or defective?
Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.
How can I contact Valelura?
How can I contact Valelura?
Store Address: 10720 W Indian School Rd Ste 19 #1021, Phoenix, AZ 85037, United States
Store Email: support@valelura.com
Store Phone: +16026994580
Customer Service Hours: Monday to Friday: 8:00 AM – 10:00 PM (MST)
We do our best to reply to your e-mail within 1–2 business days.